MINI of Madison
310 West Beltline Highway, Madison WI 53713 • Phone: (608) 729-6464 • Service: (608) 729-6464
Motorers' Opinions
What Does Our Rating Mean?

It’s an honest and unedited measure of how well we’re doing, according to actual customers who’ve done business with us in the past few months.

Our dealership’s rating is based on information collected from our customer satisfaction surveys conducted by MINI USA for new car sales and service transactions over the last 90 days, by an independent, third-party company. Neither MINI USA nor any MINI Dealers can alter the ratings or comments.

Click here for more information.

Sales Rating 4.8
  •   4.5
      –   Deborah D., Madison, WI Jun 13, 2013
  •   5.0
      –   Timothy T., Madison, WI Jun 11, 2013
  •   5.0
    "Steven and Eddie handled everything very professionally and made it very easy to trade in our vehicle and order our new one! Thanks guys!"   –   Stephen S., Oneida, WI Jun 10, 2013
  •   3.5
      –   Scott M., Madison, WI Jun 9, 2013
  •   5.0
      –   Margaret A., Pardeeville, WI Jun 9, 2013
  •   5.0
    "I was able to test drive several cars until I found the right one for my needs. The staff explained the differences in models and options helping me narrow down all the great cars there."   –   MINI Owner, Madison, WI Jun 9, 2013
  •   5.0
    "Fantastic customer service"   –   William M., Deerfield, IL Jun 8, 2013
  •   4.5
      –   Linda L., Dubuque, IA Jun 3, 2013
  •   4.5
      –   Martha L., Sheboygan, WI May 31, 2013
  •   4.5
    "Everything was great! Eddie Arb did a great job, knew how to read us so we got the exact Mini we wanted. We had just started the search that day, did not know we would find the right car so fast! This is the 5th vehicle I have purchased from Zimbrick, going back to 1984 and Gary Grummer."   –   Phillip S., Verona, WI May 25, 2013
  •   4.0
      –   Richard R., Pewaukee, WI May 25, 2013
  •   5.0
    "I think it was all made a bit easier as I was a current MINI owner and had spent over a year ?deciding? to get a new one"   –   Michael M., Madison, WI May 20, 2013
  •   5.0
      –   Alan S., Hayward, WI May 19, 2013
  •   5.0
      –   Delbert S., Cambridge, WI May 14, 2013
  •   5.0
    "Alicia and Dave made my experience an enjoyable one!"   –   Helen D., Madison, WI May 12, 2013
  •   5.0
      –   David H., Edina, MN May 8, 2013
  •   5.0
      –   Lindsay R., Fitchburg, WI May 6, 2013
  •   4.5
      –   Rebecca P., Middleton, WI May 6, 2013
  •   5.0
      –   Dennis K., Blanchardvlle, WI May 6, 2013
  •   5.0
    "We really appreciate all the help and patience shown by our Motoring Advisor, Nathan. His advice in selecting the various options and configurations were right on. We were totally satisfied with his handling of our order and introduction to all the car's features. We feel like we have a new friend that happens to work for MINI!"   –   Michael B., Mc Farland, WI Apr 29, 2013
  •   5.0
      –   Ronald H., Freeport, IL Apr 18, 2013
  •   5.0
    "Eddy Arb is great. Makes purchasing almost fun."   –   Ellen B., Madison, WI Apr 15, 2013
  •   5.0
    "What a great store, from the time I walked in everyone was so nice and professional."   –   Matthew S., Mc Farland, WI Apr 12, 2013
  •   4.0
      –   Nancy W., Dyersville, IA Apr 10, 2013
  •   4.5
    "Eddie Arb was an outstanding Motoring Advisor / Salesman. Highly recommended. Everyone else we met was very nice, as well."   –   Eric D., Madison, WI Apr 3, 2013
  •   4.5
      –   Alberto P., Madison, WI Apr 1, 2013
  •   5.0
      –   James C., Dubuque, IA Apr 1, 2013
  •   5.0
    "The process, from beginning to end, was about as painless of an experience as I have had at a car dealership. Alicia was a pleasure to work with."   –   MINI Owner, Cross Plains, WI Mar 27, 2013
  •   5.0
    "Sales and finance staff were very easy to work with. I told them what I wanted and they customized my deal to fit my exact needs."   –   Kirk M., Peosta, IA Mar 25, 2013
Service Rating 4.7
  •   5.0
      –   Jeffrey B., Oregon, WI Jun 15, 2013
  •   5.0
      –   Matthew W., Lake Mills, WI Jun 14, 2013
  •   5.0
      –   Thomas B., Racine, WI Jun 13, 2013
  •   5.0
      –   James S., Fitchburg, WI Jun 12, 2013
  •   5.0
      –   Randall S., Dubuque, IA Jun 9, 2013
  •   5.0
      –   Nathan P., Middleton, WI Jun 8, 2013
  •   4.5
      –   Asaph E., La Crosse, WI Jun 8, 2013
  •   0.5
      –   Robert M., Eastman, WI Jun 6, 2013
  •   5.0
      –   Dean B., Beaver Dam, WI Jun 3, 2013
  •   5.0
    "daryl is very professional ... he answered all my questions and did so in a very pleasant way ... he is an excellent representative for mini of madison and for mini cooper"   –   Lynne C., BLUE MOUNDS, WI Jun 2, 2013
  •   5.0
      –   Jeanne M., Verona, WI May 30, 2013
  •   5.0
    "Another great service experience! It's why we don't go anywhere else."   –   Mary W., Sister Bay, WI May 30, 2013
  •   5.0
      –   Ryan T., Muscatine, IA May 28, 2013
  •   4.5
    "As always"   –   Wayne H., Lodi, WI May 27, 2013
  •   4.5
      –   Andrew R., Madison, WI May 27, 2013
  •   5.0
      –   Matthew S., Madison, WI May 25, 2013
  •   5.0
      –   Lawrence B., Middleton, WI May 25, 2013
  •   4.0
      –   Sarah M., Madison, WI May 23, 2013
  •   5.0
      –   Sylvia G., Oconomowoc, WI May 23, 2013
  •   5.0
      –   Joyce R., Madison, WI May 23, 2013
  •   5.0
      –   Brian H., Madison, WI May 23, 2013
  •   5.0
      –   Richard K., Waunakee, WI May 22, 2013
  •   5.0
    "Every time that I have needed service, Mini of Madison got me into their schedule quickly."   –   MINI Owner, Middleton, WI May 22, 2013
  •   5.0
    "The GM and service manager went out of their way to help me with the schedule and travel issues. I would have been stuck overnight in Madison if the GM would not have stayed late for me."   –   Kevin N., Dubuque, IA May 22, 2013
  •   5.0
      –   Chris J., Fitchburg, WI May 21, 2013
  •   5.0
      –   Jean W., Sauk City, WI May 21, 2013
  •   5.0
    "Phil is awesome"   –   Rich D., Janesville, WI May 19, 2013
  •   5.0
      –   Ann K., Dubuque, IA May 19, 2013
  •   5.0
      –   Max G., Madison, WI May 19, 2013
  •   5.0
      –   Steven K., Black River Falls, WI May 18, 2013
  •   5.0
      –   Sarah S., Madison, WI May 17, 2013
  •   3.0
    "Crummy wash job."   –   Conrad I., Pearl City, IL May 17, 2013
  •   5.0
      –   Sarah H., Baraboo, WI May 17, 2013
  •   5.0
      –   William B., Madison, WI May 16, 2013
  •   5.0
    "I didn't need repairs rather help with extended maintenance plan. When I entered...it took a while for me to be greeted ...then the person who greeted me left me while he was looking for someone to help me and he was gone along time. I was confused and asked for help with extended warranty. On my own, I went to Service Desk and as usual, Phil help me get the info I needed and provided perspectives on my choice. Phil is the best...and I got what I needed."   –   MINI Owner, Middleton, WI May 16, 2013
  •   4.5
      –   Brian R., Evanston, IL May 16, 2013
  •   5.0
      –   Ronald V., Verona, WI May 14, 2013
  •   1.5
      –   Joe C., Madison, WI May 14, 2013
  •   5.0
      –   Sanctus I., Ridgeway, WI May 13, 2013
  •   5.0
      –   Susan P., Janesville, WI May 13, 2013
  •   5.0
      –   Kyle J., Verona, WI May 13, 2013
  •   5.0
      –   Bridget M., Beaver Dam, WI May 12, 2013
  •   5.0
      –   Stacey D., Sun Prairie, WI May 12, 2013
  •   5.0
      –   Cathleen T., Madison, WI May 11, 2013
  •   5.0
    "Absolutely, everything was perfect. I appreciate Phil's efficiency and kindness."   –   Alice O., Madison, WI May 11, 2013
  •   4.0
      –   Lisa W., Watertown, WI May 11, 2013
  •   3.5
      –   Dick H., Dubuque, IA May 10, 2013
  •   5.0
    "I could not be happier!! I have always had excellent service especially from Phill! He is amazing and so down to heart and just a nice guy. Give that guy a raise!!"   –   Rachel M., Farley, IA May 9, 2013
  •   4.0
      –   Roxanne M., Roscoe, IL May 9, 2013
  •   4.5
      –   Lori M., Verona, WI May 8, 2013
  •   5.0
      –   Nicole M., Fitchburg, WI May 8, 2013
  •   5.0
      –   Derrick S., Oregon, WI May 7, 2013
  •   5.0
    "great"   –   Sherry O., Dubuque, IA May 6, 2013
  •   4.0
      –   Tom A., Cross Plains, WI May 6, 2013
  •   5.0
    "The Service gentleman Phil that I deal with is awesome.He is very professional and willing and wanting me to walk away everytime very pleased and I do."   –   Patricia Q., Madison, WI May 6, 2013
  •   5.0
      –   James A., Madison, WI May 6, 2013
  •   5.0
      –   Jim J., Madison, WI May 6, 2013
  •   5.0
      –   Laura K., Madison, WI May 4, 2013
  •   5.0
    "Mini of Madison is a class act and that includes the service department. I was very impressed with the service and the people at my first service appointment."   –   Terry A., Janesville, WI May 4, 2013
  •   5.0
      –   Derek L., Sun Prairie, WI May 4, 2013
  •   5.0
    "Excellent customer service. Didn't try to tell me I needed a bunch of unnecessary work. Actually talked me out of work I thought my car needed."   –   Debra M., Sun Prairie, WI May 3, 2013
  •   5.0
    "Phil was friendly and helpful and it was great to see Nathan again!"   –   Dana J., Madison, WI May 3, 2013
  •   3.5
      –   John or Elizabeth L., Cottage Grove, WI May 3, 2013
  •   5.0
    "Phil is always very accommodating and friendly."   –   Lori L., Middleton, WI May 2, 2013
  •   5.0
      –   Jason S., MOUNT HOREB, WI May 1, 2013
  •   4.0
    "Great service, but disappointed that no loaner car was available when I had reserved one. It was easy to reschedule for later that day"   –   MINI Owner, Madison, WI May 1, 2013
  •   5.0
    "Keith and Phil were fantastic. They spent time with me showing me the work that was done and made me feel confident that the repairs were completed properly. My only complaint is with Mini USA, not this dealership. Items that were repaired during this visit should have been covered as MiniUSA knew that they were prone to fail. The hood scoop warped and the timing chain tensioner failed. Both of these problems were common with my model year. MiniUSA should have covered the cost of these repairs."   –   Carlos S., Davenport, IA May 1, 2013
  •   5.0
      –   John G., Richland Ctr, WI Apr 30, 2013
  •   5.0
      –   Edward A., Sun Prairie, WI Apr 30, 2013
  •   5.0
    "I want to say that my first experience with Zimbrick Mini was exceptional. The staff was very professional, knowledgeable and courteous. Phil, Brett, Keith, and Eddie were all extremely helpful. I had just purchased a new mini and wanted to get on their system, I was there for literally a few minutes and they helped me with several things on my car. After reading my Vin. they said the car needed the aux. water pump replaced for a service update. They replaced the pump and coolant in less than 30 min. and the car was ready to go. No waiting, no hassles what so ever. Now that"s service. Thanks again, M. Flaherty"   –   Michael F., Madison, WI Apr 28, 2013
  •   5.0
      –   Jocelynn S., Fitchburg, WI Apr 28, 2013
  •   5.0
    "I am ALWAYS treated like family. This is the BEST dealership with whom I have EVER been associated."   –   Jeffrey J., Madison, WI Apr 28, 2013
  •   5.0
      –   Sue A., FOOTVILLE, WI Apr 27, 2013
  •   5.0
      –   Krista B., Poplar Grove, IL Apr 26, 2013
  •   5.0
      –   Margaret A., Pardeeville, WI Apr 26, 2013
  •   3.0
      –   Mark H., Janesville, WI Apr 26, 2013
  •   5.0
      –   Paula H., Cambridge, WI Apr 22, 2013
  •   5.0
      –   MINI Owner, Madison, WI Apr 21, 2013
  •   5.0
      –   Robert P., Lake Mills, WI Apr 19, 2013
  •   5.0
      –   Douglas O., Madison, WI Apr 15, 2013
  •   5.0
      –   Jason J., Madison, WI Apr 15, 2013
  •   4.5
      –   Charles S., Portage, WI Apr 14, 2013
  •   5.0
    "Scheduling, staff upon arrival - all great!"   –   John S., Madison, WI Apr 14, 2013
  •   5.0
    "Very happy with Phil and service provide. Excellent!!!"   –   Leon N., Fitchburg, WI Apr 13, 2013
  •   5.0
      –   Mary D., Muscoda, WI Apr 12, 2013
  •   5.0
      –   Lynn S., Jefferson, WI Apr 10, 2013
  •   2.0
    "You charged us to rotate the tires? Your premise was the part was not a Mini manufactured item. How about the engine? I believe it is a Peugot product, will you cover that. Which brings me to today's point-the car would not start. Warm up the flat bed, we are not spending the rest of our ownership period driving to Madison. And I hope we will have some sort if a loaner, we bought a NEW car, we don't expect it ti breakdown. Maybe next time we buy a car that can run a whole year without breaking down ?"   –   Rodney F., Sherrill, IA Apr 10, 2013
  •   5.0
    "Great service as always!"   –   Matthew S., Dubuque, IA Apr 9, 2013
  •   5.0
      –   ., , Apr 9, 2013
  •   5.0
      –   Jason S., MOUNT HOREB, WI Apr 8, 2013
  •   5.0
      –   Chad L., Madison, WI Apr 7, 2013
  •   5.0
    "Phil is a pleasure to deal with."   –   Geoff D., Lowell, WI Apr 5, 2013
  •   5.0
      –   Robin S., Deerfield, WI Apr 4, 2013
  •   5.0
      –   Kurt K., Wausau, WI Apr 3, 2013
  •   5.0
    "Great servcie at no cost to me. Took care of all of the oustanding service bulletins."   –   Gregory R., Marshall, WI Apr 3, 2013
  •   5.0
    "Phil always comes through!"   –   MINI Owner, Madison, WI Apr 3, 2013
  •   4.5
      –   Francis P., Middleton, WI Apr 1, 2013
  •   5.0
    "The level of service and personal care far exceeded my expectations."   –   Steven L., Rockford, IL Apr 1, 2013
  •   5.0
      –   Anthony H., Janesville, WI Mar 31, 2013
  •   5.0
      –   Jeremy T., Madison, WI Mar 31, 2013
  •   4.0
      –   Ryan B., Milwaukee, WI Mar 28, 2013
  •   5.0
      –   Dean B., Middleton, WI Mar 28, 2013
  •   5.0
      –   Matthew W., Lake Mills, WI Mar 27, 2013
  •   5.0
      –   Carl W., Oregon, WI Mar 26, 2013
  •   5.0
      –   Dean B., Fitchburg, WI Mar 25, 2013
  •   5.0
      –   Diane L., Winnebago, IL Mar 25, 2013
  •   4.0
      –   Sandra L., Belleville, WI Mar 25, 2013
  •   4.5
      –   David D., Janesville, WI Mar 23, 2013
  •   5.0
      –   Ellen R., Madison, WI Mar 23, 2013
  •   5.0
      –   Daniel B., Madison, WI Mar 19, 2013
  •   5.0
      –   Marilyn W., Monona, WI Mar 18, 2013
  •   5.0
      –   Ray L., Lodi, WI Mar 18, 2013
  •   5.0
      –   John K., Lake Mills, WI Mar 18, 2013
  •   5.0
    "unfortunitly they found a cut in the sidewall of a tire. and couldn't fix the cut like I do at work (super glue cuts and scrapes in ER) so i had to get a new tire. Oh well at least they found it!!"   –   Lea R., Watertown, WI Mar 18, 2013
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MINI of Madison 310 West Beltline Highway Madison , WI 53713 Sales: (608) 729-6464